How to Plan and Conduct an Investigation in Social Care
Workshop Date/Time:
04/02/2026 2:00 pm
04/02/2026 2:00 pm
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Also included in this workshop:
Full access to the live workshop, a recording of the workshop, live Q+A, email Q+A, training slides, CPD certificate and supporting documents and templates.
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£60+VAT per ticket
Workshop Overview
Investigations are a vital part of good governance in social care provision. Robust investigations identify the root cause of an event and lead to improved service provision. However, many investigations are inherently flawed because they are conducted by people who do not have the appropriate knowledge and skills. This can lead to unsafe practice, unfair dismissal and regulatory non-compliance.
Attending this workshop will ensure you have the skills and confidence to carry out thorough, fair, and legally sound investigations – protecting both the people you support and your organisation from serious risk.
Your Presenter
Tim Dallinger
Tim Dallinger BEng, PGCE has worked in the social care sector for over 30 years as a social care worker, Registered Manager and Responsible Individual. For the last 15 years Tim has been a trainer and consultant for the social care sector. He has written many articles for care sector publications and is a retained consultant for a number of leading regulatory law firms. Tim delivers training courses for local authorities and the private sector on a wide range of health and social care subjects. He chairs and presents at conferences and workshops and has an engaging, real world practical approach to the issues that face the care sector today.
Workshop Agenda
During this workshop, you will learn:
- The key principles of fair, ethical, and legally sound investigations
- How to plan and conduct structured investigations from start to finish
- Approaches for handling and resolving complaints effectively
- Best practices for managing and investigating safeguarding concerns
- How to investigate whistleblowing disclosures while ensuring protection and impartiality
- How to write clear reports and implement appropriate follow-up actions
- How to use investigation outcomes to support continuous improvement and a learning culture
- Plus the opportunity to put your questions to our expert in our 30 minute open forum designed for you to ask questions, share challenges and get real-time advice tailored to your service.