How to Prepare for CQC Observation Visits
Workshop Date/Time:
26/11/2025 2:00 pm
26/11/2025 2:00 pm
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Also included in this workshop:
Full access to the live workshop, a recording of the workshop, live Q+A, email Q+A, training slides, CPD certificate and supporting documents and templates.
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£50+VAT per ticket
Workshop Overview
Following the introduction of the CQC’s new Single Assessment Framework, inspections have changed. The inspection visit is now an observation visit. The CQC will visit services to carry out an observation when they perceive that there is a risk of poor care or closed culture, when they need to check the validity of evidence submitted or speak to the right people. As with the previous inspection visits, these observational visits can be unannounced. So, all care providers must be prepared for observational visits and know what the CQC will be checking.
Your Presenter
Tim Dallinger
Tim Dallinger BEng, PGCE has worked in the social care sector for over 30 years as a social care worker, Registered Manager and Responsible Individual. For the last 15 years Tim has been a trainer and consultant for the social care sector. He has written many articles for care sector publications and is a retained consultant for a number of leading regulatory law firms. Tim delivers training courses for local authorities and the private sector on a wide range of health and social care subjects. He chairs and presents at conferences and workshops and has an engaging, real world practical approach to the issues that face the care sector today.
Workshop Agenda
During this workshop, you will learn how to prepare for the observation visit and how to disseminate this information to the staff team.
The workshop will cover:
- The purpose of the observation visit – what has changed?
- Key areas of non-compliance and how to avoid them.
- How to involve your staff and ensure that you are observation ready at all times.
- Tips on how to manage the observation visit.
- Key actions to take when receiving and responding to feedback and how to take immediate action following an observation visit.
- Understanding the role of external compliance audits in preparing for inspection.
- Plus, the opportunity to have all of your questions answered by our expert, Tim.