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Line Manager Training: Effective Appraisal Skills & Difficult Conversations

Workshop Date/Time:
29/01/2026 2:00 pm

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Also included in this workshop:

Full access to the live workshop, a recording of the workshop, live Q+A, email Q+A, training slides, supporting documents and templates, and CPD certificate.

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Workshop Overview

A lot of organisations use appraisals, but not all organisations use them effectively. There can be the tendency to rush through the process, avoiding difficult conversations and not tackling issues of under-performance. In this workshop, we will look at ways of making effective use of the appraisal process.

Your Presenter

Kathy Daniels

Kathy Daniels FCIPD, FCMI, PFHEA specialises in employment law, writing for a range of sources and also speaking and training across the UK. She is also a Professor at Aston University where she is Associate Pro-Vice Chancellor (Engagement). She is a lay member of the Employment Tribunals, sitting in Birmingham and a fellow of the Chartered Institute of Personnel and Development (CIPD).

Workshop Agenda

In this workshop, we will look at:
  • Preparing for an appraisal meeting – what should you be doing?
  • Listening and encouraging the employee to open up about any concerns they might have.
  • The preparation you should ask the employee to do for the meeting.
  • How to set targets and objectives.
  • Linking appraisals to pay (or not).
  • 360 degree appraisals and using feedback from others.
  • Practical tips on managing difficult conversations.
  • How to deal with emotional appraisals.
  • Reviewing performance outside the appraisal meeting.
  • Plus, the opportunity to ask questions and get advice from our HR expert, Kathy Daniels.
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